Reference

What You Agree To When You Use dv444

These terms set out the rules that apply to your account on dv444 — covering how you open and maintain your account, how deposits and withdrawals work through bKash, Nagad and Rocket, and what we expect from both sides.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal and verification conditionsVIP account conductJurisdiction-dependent access
dv444 What You Agree To When You Use dv444
HOW WE HANDLE COMPLIANCE

How dv444 Keeps These Terms Fair and Clear

Keeping these terms practical matters to us. We write them in plain language, apply them consistently across all account types, and make the current version available in your account settings at all times. If a term changes in a way that affects your wallet or account access, you will hear from us before it takes effect.

Terms Version Control

The current version of our terms is always accessible via your account settings page. We date each revision so you know exactly which version applies to your account right now.

Wallet-Specific Clauses

Rules around bKash, Nagad and Rocket deposits and withdrawals are written into the terms clearly. We do not apply hidden conditions to local wallet transactions beyond what the terms state.

Account Security and Conduct

Your account is personal and non-transferable under these terms. Sharing login details or using another person's wallet to fund your account violates the terms and may lead to suspension.

How to Request a Terms Change Review

If you believe a term has been applied incorrectly to your account, contact support with your account ID and the clause in question. We review those requests and respond with a written outcome.

TERMS CONTACT PATHS

Reach Us About Any Terms Question

If a clause is unclear or you want to flag something about your account's terms status, our support team handles those queries directly. You do not need to wait for a scheduled review — send your query through any of the channels below and we will respond with a clear, specific answer tied to your account.

Live Chat Open the chat window from your account dashboard. Available for terms queries, account eligibility questions and wallet-related policy questions during active support hours.
Email Support Send a detailed query to our support address. Useful for written confirmation of a terms interpretation or a formal record of a policy question about your account.
Account Help Centre Find answers to common terms questions — covering bKash, Nagad and Rocket payment rules, withdrawal conditions and account conduct — in our help centre, accessible after login.

Common Questions About Our Terms and Conditions

These are the questions we receive most often about how our terms work in practice — covering account eligibility, wallet rules, what happens when terms change, and how to raise a dispute.

Access and eligibility depend on your local law and the regions we support. If your region is not currently eligible, the terms still apply to any prior account activity you have with us.

No. Under our terms, the wallet you use for deposits must be registered in your own name. Using a wallet registered to someone else breaches account conduct rules and may result in withdrawal holds.

We notify you before material changes take effect. Continuing to use your account after the update date means you accept the new version. You can request a copy of any prior version from support.

The core withdrawal conditions apply equally across bKash, Nagad and Rocket. Processing steps and any wallet-specific limits are set out in the payments section of the full terms document.

Contact us through live chat or email with your account ID and the specific clause you believe was applied incorrectly. We log every dispute and respond with a written outcome within our stated review window.

Yes. Our terms require that you meet the legal age and eligibility conditions in your jurisdiction. Accounts found to be ineligible under local law will be closed and any balance handled per our closure policy.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.